Help and Support Resources
Gordon Moody are the UK's leading charity dedicated to providing residential treatment and support for gambling-related harm, through recovery in a safe, supported environment. They help people reclaim and rebuild their lives free from gambling-related harm.
If you have a concern about your gambling, or are worried about a family member or friend, please view Gordon Moody treatment options. Why not take a self-assessment test?
Gambling Therapy is a free text-based global online service offering practical advice and emotional support to anyone in the world who is struggling as a result of gambling. Their live one-to-one support service is available from 9am to 2am weekdays and 10am to 10pm at the weekend. There is no need to give your real name or email address - you can remain anonymous if you wish. Gambling Therapy Support Forums can be accessed here.
Gordon Moody run dedicated Male and Female residential treatment centres in the UK. They also provide a Retreat & Counselling Programme which combines a short UK residential stay with at home remote counselling support, for those who cannot be away from home for extended periods of time. These residential treatment services are not free of charge to Jersey residents, but they will accept applications from Jersey. How to apply
The Gordon Moody Association can also be accessed by scanning the "QR" code below:
GamCare
GamCare provides information, advice and support for anyone affected by gambling harms in Great Britain and while their services aren't available in Jersey, they list on their website a range of support services, tools and information related to gambling harms that you can access in Jersey. Gambling harm support in Jersey - GamCare
Telephone numbers
National Gambling Helpline (Freephone)
0 8 0 8 8 0 2 0 1 3 3
Gordon Moody Association
01384 241292
For general assistance and advice on debt management you can contact Citizens' Advice. You may also be able to receive face-to-face assistance if you contact the Health Department or get a referral from your GP.
You can also contact the Jersey branch of Gambler's Anonymous through either - www.gamblersanonymous.org.uk or via email on ga.jerseyci@gmail.com. The group currently meets at the St Paul's Centre and details of these meetings can be found there.
Online Meetings
Gamblers, Family and Friends in Recovery (GFFR) is a virtual support network facilitated by Zoom meetings.
GFFR was born out of a need to support compulsive gamblers, their families and friends affected by some's gambling who were no longer able to attend face-to-face meetings during the Covid-19 pandemic.
GFFR has global reach and meetings can be accessed by using the following link:
https://gamblersinrecovery.com/
Self Exclusion
All bookmakers have to comply with our policy on self-exclusion; they must assist anyone who wants to be refused service in the future. Anyone who wants to make a commitment to stop gambling by effectively "barring" themselves from a set of premises can do so by filling out a Self Exclusion Form (available from bookmakers). Any licensed bookmaker who does not co-operate with a self-exclusion request is in breach of their licence conditions, which would be a matter that the Commission would take very seriously.
Multi Operator Self-Exclusion Scheme (MOSES)
The MOSES service allows people to self-exclude from multiple betting shops with just one phone call. The service is telephone based. To use the service call 0800 294 2060.
For more information, visit: www.self-exclusion.co.uk
GAMSTOP
GAMSTOP is a free tool that allows UK residents to self-exclude from all GB-licensed gambling websites. It's quick, simple and easy to register.
Operators integrated with GAMSTOP are encouraged to include Jersey registered customers in their checks, however it is important to note that residents of the Channel Islands will not necessarily be restricted from gambling by all participating companies. It is recommended that you register self-exclusion directly with each operator in order to ensure exclusion from gambling websites.
For more information, visit: www.gamstop.co.uk
Blocking Software
Blocking software can be added to your computer or phone which stops you accessing websites or services. Many people find it a useful tool if they find it hard to control their gambling and want to stop. Some are available for free, some might charge a fee.
There are two kinds of blocking software:
1. Gambling-specific blocking software, which is designed to block gambling websites.
BetBlocker is a free, non-profit blocking software that works on any device and requires no payment or personal information. It allows users to stay anonymous and provides peace of mind for those concerned about data security, with a simple click-to-download process and no registration needed.
2. Parental Control software which covers a wider spectrum of websites.
Net Nanny is a fee based internet filtering provider used for addressing the myriad of issues that surround unwanted Internet content and inappropriate use.
Bank Gambling Block
Bank gambling blocks are free tools offered by most UK banks to assist people who wish to get their gambling under control. It is an important tool that can support gambling recovery and is best used alongside blocking software and self-exclusion schemes to layer your protection. They work by blocking transactions that are categorised as gambling for both online or betting shops. Not all banks currently offer the same functionality to Jersey customers, but you can find out more about how these work for UK bank accounts on the Gamcare website.