Social Responsibility » Get Help & Self-Exclusion

Get Help & Self-Exclusion

All bookmakers have to comply with our policy on self-exclusion; they must assist anyone who wants to be refused service in the future.

Help Resources

 

If you have a concern about your gambling, or if you have a family member or friend about whom you are concerned, please log on to www.gamblingtherapy.je, which is a site dedicated to Jersey residents.

Gambling Therapy has also released an app for both iPhone and Android that offers advice and a way for people to seek help. The app can be downloaded by scanning the "QR" code below:

 

QR Code Jersey Gambling Commision

 

Gambling Therapy is part of the UK Gordon Moody Association, a charity that specialises in residential care for problem gamblers. Staff and trained counsellors from Gambling Therapy have visited Jersey a number of times; they know the local gambling sector and they understand the pressures that a minority of players may face.

 

For general assistance and advice on debt management you can contact Citizens' Advice, and for online help either visit Gambling Therapy or via email on jersey@gamblingtherapy.je. You may also be able to receive face-to-face assistance if you contact the Health Department or get a referral from your GP.

 

You can also contact the Jersey branch of Gambler's Anonymous through either - www.gamblersanonymous.org.uk or www.ga.org.je, or via email on ga.jerseyci@gmail.com.

 

Self Exclusion

 

All bookmakers have to comply with our policy on self-exclusion; they must assist anyone who wants to be refused service in the future. Anyone who wants to make a commitment to stop gambling by effectively "barring" themselves from a set of premises can do so by filling out a Self Exclusion Form (available for download below). Any licensed bookmaker who does not co-operate with a self-exclusion request is in breach of their licence conditions, which would be a matter that the Commission would take very seriously.

 

Download Self Exclusion Form

 

Telephone numbers

National Gambling Helpline (Freephone)
0808 8020 133

Gordon Moody Association
01384 241 292